1. Acceptance and account use
By creating an account, starting a trial, purchasing a subscription, or using Custom Deck Estimator (the “Service”), you agree to these Terms and the posted Privacy Policy and Refund & Cancellation Policy. You must provide accurate account information, protect your login credentials, and use the Service only for lawful business purposes.
2. Estimates, takeoffs, structural checks and field use
The Service can help organize project measurements, material selections, labor assumptions, pricing, structural inputs, material takeoffs, proposals, and contractor build packets. Outputs depend on the information you enter, your pricebook, product availability, configuration choices, and the rules available to the Service at the time of calculation.
You remain responsible for reviewing measurements, pricing, quantities, field conditions, local code requirements, manufacturer instructions, permits, engineering requirements, bearing conditions, and final construction decisions before relying on an output or beginning work. The Service does not replace a licensed design professional, building official, manufacturer instruction, or required site verification.
3. Contractor pricebook and business settings
Your contractor pricebook and business settings are used to calculate estimates and other outputs. You are responsible for reviewing and maintaining your own costs, markups, labor settings, taxes, fees, and product availability. Starter or trial settings are provided only to make initial product testing easier and should be reviewed before using the Service for a live customer.
4. Free trials and subscriptions
Free-trial length, subscription pricing, included users, and plan features are shown in the Service or on the current pricing page. A trial does not require you to subscribe. If a trial expires, access may be limited while account data is retained according to our current product and data-retention practices. Paid subscriptions renew according to the plan selected at checkout unless canceled as described in the Refund & Cancellation Policy.
5. Customer and contractor communications
The Service may send communications that are necessary or reasonably related to your account or your use of the Service. These can include account setup messages, trial-status reminders, security notices, billing or subscription notices, support responses, and communications you request through the Service such as estimate, proposal, or material-delivery emails. These are service or relationship communications and are separate from optional marketing updates.
When you use the Service to send an estimate, proposal, material list, or other message to a customer or business contact, you are responsible for having a legitimate business reason and any permission required to contact that recipient. You may not use the Service to send unsolicited bulk email, deceptive messages, or spam.
6. Optional product news and future updates
Creating an account or starting a free trial does not automatically subscribe you to optional marketing emails. Ground Up Digital Media may offer you a separate opportunity to subscribe to product news, feature announcements, educational content, offers, or other future updates.
- You are subscribed to optional future updates only after an affirmative subscription action, such as selecting or clicking “Subscribe to future updates.”
- Every optional marketing email will provide a way to unsubscribe, and we will honor the saved preference for that email address.
- Unsubscribing from optional marketing does not stop service, account, security, billing, trial-status, support, or other transactional messages that are needed to provide or administer the Service.
- We may retain a record of your subscription or opt-out preference so that we can honor it and avoid sending optional marketing after you unsubscribe.
7. Acceptable use
You may not misuse the Service, attempt to access another contractor’s data, interfere with the Service, reverse engineer restricted portions of the platform except where law expressly permits it, use the Service for unlawful activity, or use messaging features to send spam or misleading communications.
8. Your data and customer information
You retain responsibility for the information you enter into the Service, including customer information, project details, pricing, and business settings. You represent that you have the right to provide and use that information for your business purposes. Our handling of personal information is described in the Privacy Policy.
9. Availability and changes
We may update, improve, replace, add, or remove features as the product evolves. We may also suspend access when reasonably necessary for security, maintenance, abuse prevention, nonpayment, or legal compliance. We do not guarantee uninterrupted or error-free availability.
10. Disclaimers and limitation
To the extent permitted by applicable law, the Service is provided on an “as available” basis without a guarantee that every estimate, quantity, price, structural assumption, code check, or output will be complete or error-free. You are responsible for professional review and field verification before relying on an output for contracting, ordering, permitting, or construction.
11. Changes to these Terms
We may revise these Terms as the Service changes. The current version will be posted with an effective or updated date. Material changes may also be communicated through the Service or by account email when appropriate.
12. Contact
Questions about these Terms or Custom Deck Estimator can be sent to rob@groundupdigitalmedia.net.