1. Agreement to these Terms
These Terms of Service (“Terms”) govern access to and use of Custom Deck Estimator, a contractor estimating and material-planning software service provided by Ground Up Digital Media (“Ground Up Digital Media,” “we,” “us,” or “our”). By creating an account, starting a trial, purchasing a subscription, or using the service, you agree to these Terms.
2. Contractor use and professional responsibility
Custom Deck Estimator is a business tool intended to assist contractors with project organization, estimating, material takeoffs, selections, pricing workflows, and customer proposals. It is not a substitute for contractor judgment, field verification, engineering, architectural services, permit review, manufacturer instructions, or applicable building codes.
You are responsible for verifying measurements, site conditions, structural requirements, local codes, permits, engineering requirements, product compatibility and availability, supplier pricing, labor assumptions, taxes, and final project specifications before relying on an estimate or generated material list.
3. Accounts
- You must provide accurate account and company information.
- You are responsible for safeguarding account credentials and activity under your account.
- You may not share credentials in a way that exceeds the users or seats included in your plan.
- You must promptly notify us if you suspect unauthorized access.
4. Your business data
You retain ownership of the customer, company, project, estimate, pricing, notes, and other business data you enter into the service. You grant us a limited license to host, process, transmit, back up, and display that data as reasonably necessary to operate, secure, support, and improve the service.
You are responsible for having an appropriate legal basis to enter and use personal information about your own customers, employees, subcontractors, or other third parties.
5. Free trial
Custom Deck Estimator currently offers a five-day free trial with no credit card required. The trial begins according to the onboarding flow shown in the application. A paid subscription is required to continue creating or updating estimates after the trial ends.
We may change or discontinue trial offers for future signups.
6. Subscriptions and billing
Paid access is offered on recurring monthly and annual billing plans. Current pricing and the billing interval are displayed before checkout. At launch, advertised founding-contractor pricing is $59 per month or $590 per year, subject to the specific offer and checkout terms shown when you subscribe.
- Subscriptions renew automatically for the selected billing interval until canceled.
- Payments are processed through Stripe or another payment provider identified at checkout.
- Applicable taxes may be added where required.
- Promotional or founding pricing applies only for the period and conditions stated in the offer.
- If renewal pricing changes, we will provide notice when reasonably required before the new price is charged.
7. Cancellation
You may cancel a paid subscription at any time by contacting rob@groundupdigitalmedia.net. Include the email address and company name associated with the account so we can identify the subscription.
Cancellation stops future renewal charges after it becomes effective. Unless otherwise stated in our confirmation, paid access continues through the end of the current paid billing period. Refund rules are described in our Refund & Cancellation Policy.
8. Acceptable use
You may not use the service to:
- violate applicable law or the rights of another person or business;
- attempt unauthorized access to accounts, systems, APIs, infrastructure, or data;
- interfere with service availability or security;
- reverse engineer, scrape, copy, resell, sublicense, or commercially exploit the software except as expressly authorized;
- upload malicious code or use the service to transmit unlawful or harmful content.
9. Intellectual property
The software, interface, workflows, branding, documentation, code, design, and other service content provided by us are owned by Ground Up Digital Media or used under appropriate rights. These Terms provide a limited, revocable, non-transferable right to use the service for your business during an active trial or paid subscription.
Manufacturer names, trademarks, product names, and third-party catalog data remain the property of their respective owners. Inclusion of a product in the service does not guarantee current availability, current pricing, endorsement, or sponsorship.
10. Third-party services
The service uses third-party providers for functions such as hosting, authentication, database services, email delivery, and payment processing. Those services may be subject to their own terms and privacy practices. We are not responsible for outages or acts of a third-party provider beyond our reasonable control.
11. Service changes and availability
We may update, add, remove, or modify features, catalogs, integrations, pricing workflows, or technical requirements. We do not guarantee uninterrupted or error-free operation, and temporary outages may occur for maintenance, security, provider outages, or other reasons.
12. Disclaimer of warranties
To the maximum extent permitted by law, the service is provided “as is” and “as available.” We disclaim warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
We do not warrant that estimates, takeoffs, structural suggestions, code-related adjustments, product selections, pricing, or proposal outputs are complete or suitable for a particular job. Final responsibility remains with the contractor and other licensed or qualified professionals involved in the project.
13. Limitation of liability
To the maximum extent permitted by law, Ground Up Digital Media will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost business, loss of data, project delays, purchasing errors, estimating errors, or claims arising from construction work performed in reliance on the service.
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the service will not exceed the amount you paid to Ground Up Digital Media for the service during the twelve months immediately preceding the event giving rise to the claim.
14. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold Ground Up Digital Media harmless from third-party claims, losses, damages, liabilities, and reasonable costs arising from your misuse of the service, your construction or estimating activities, your violation of these Terms, or your violation of another party’s rights.
15. Suspension and termination
We may suspend or terminate access for nonpayment, security risk, fraudulent activity, material breach of these Terms, unlawful use, or conduct that threatens the service or other users. We may take reasonable steps to preserve or delete account data in accordance with our Privacy Policy and operational retention practices.
16. Governing law
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where another law must apply. Any dispute that is not otherwise resolved will be brought in a court of competent jurisdiction in Michigan unless applicable law requires otherwise.
17. Changes to these Terms
We may update these Terms from time to time. We will post the revised version with a new effective date and provide additional notice when a material change reasonably requires it. Continued use after revised Terms become effective constitutes acceptance of the updated Terms.
18. Contact
Questions about these Terms may be sent to rob@groundupdigitalmedia.net.